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Moments CountdownMoments Countdown
Getting started
  • How to install Moments and add your first event
  • How to sign in and enable online backup (cross-device sync)
Widgets & home screen
  • How to add the Moments Countdown widget on Android
  • How to add the Moments widget on iOS (iPhone and iPad)
  • How to customize the widget background and upload your own images
Create, edit & find events
  • How to create, edit, and delete an event
Notifications & reminders
  • How to enable and customize countdown notifications
  • Troubleshooting: notifications not appearing
Backup, restore & account
  • How to delete your Moments account
Billing & subscriptions
  • How to manage or cancel subscriptions (Apple App Store)
  • How to manage or cancel subscriptions (Google Play)
  • Refunds, receipts, and lifetime purchases: policy and how to request support
Troubleshooting & diagnostics
  • How to collect and send logs or screenshots when reporting a bug
  • How to get fast help: what to include in your support request
  • Troubleshooting: app crashes or won't open
Feature requests & feedback
  • How to request a feature or suggest an improvement
  • How we handle feedback, promotions, and partnership inquiries
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Moments Countdown

Support documentation for Moments Countdown.

Getting started

Install Moments, add your first countdown, and enable backup to protect your events.

Widgets & home screen

Add, customize, and troubleshoot Moments home screen widgets on Android and iOS.

Create, edit & find events

Create, edit, search, and organize your countdown events to keep important moments visible.

Notifications & reminders

Set up countdown notifications, customize reminder timing, and troubleshoot missing alerts.

Backup, restore & account

Recover events, restore purchases, manage backups, and delete your Moments account.

Billing & subscriptions

Manage App Store or Play Store subscriptions, refunds, and lifetime purchases for Moments Pro.

Troubleshooting & diagnostics

Diagnose crashes, app errors, and collect the right details for faster support resolution.

Feature requests & feedback

Tell us which features you want, how we prioritize requests, and how to submit feedback.

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