⌘ K

Search

Search portal content

Moments CountdownMoments Countdown
⌘ K

Search

Search portal content

Moments CountdownMoments Countdown
Getting started
  • How to install Moments and add your first event
  • How to sign in and enable online backup (cross-device sync)
Widgets & home screen
  • How to add the Moments Countdown widget on Android
  • How to add the Moments widget on iOS (iPhone and iPad)
  • How to customize the widget background and upload your own images
Create, edit & find events
  • How to create, edit, and delete an event
Notifications & reminders
  • How to enable and customize countdown notifications
  • Troubleshooting: notifications not appearing
Backup, restore & account
  • How to delete your Moments account
Billing & subscriptions
  • How to manage or cancel subscriptions (Apple App Store)
  • How to manage or cancel subscriptions (Google Play)
  • Refunds, receipts, and lifetime purchases: policy and how to request support
Troubleshooting & diagnostics
  • How to collect and send logs or screenshots when reporting a bug
  • How to get fast help: what to include in your support request
  • Troubleshooting: app crashes or won't open
Feature requests & feedback
  • How to request a feature or suggest an improvement
  • How we handle feedback, promotions, and partnership inquiries
Powered by initdesk
Powered by initdesk
  1. Moments Countdown
  2. Notifications & reminders

How to enable and customize countdown notifications

Turn on notifications for events and set how far in advance you want reminders.

Notifications help you remember important dates before they arrive.

Enable notifications in the app

  1. Open the app and tap the gear icon on top left of the screen.

  2. Look for "Configure reminders" button (with a bell icon).

  3. Activate notifications and/or choose the reminder options.

Ensure device permissions are correct

  • iOS: Settings > Notifications > Moments > Allow Notifications must be ON and the alert style set to Banners or Alerts.

  • Android: Settings > Apps > Moments > Notifications must be allowed. Also check your device’s Do Not Disturb settings.

Verification

  • When the reminder time arrives you should see a notification with the event title and countdown.

Known issues

  • If you change time zones, recurring reminders may need to be re-saved to apply the new local time. Simply add or update one event and all will get reprocessed.

  • 🤖 On Android: if your device blocks background activity for battery saving, notifications may be delayed; disable battery optimization for Moments. This should not increase battery consumption -- notifications are pre-scheduled and are not calculated on background.

​

​

​

Give feedback
How to create, edit, and delete an event

Step-by-step instructions to add, change, or remove events in Moments.

Troubleshooting: notifications not appearing

Step-by-step fixes when countdown notifications fail to appear on your device.